Built for E-Commerce Operations Teams

Stop Losing Money to Missed Tasks.

3 Big Things keeps revenue-critical work visible across ops, marketing, and fulfillment.
Start free for your ops team
See how ops teams use it

Keep revenue-critical work visible

Align ops, marketing, and fulfillment

Z

Catch problems before customers feel them

Growth exposes
weak systems.

  • Launches slip
  • Fulfillment issues stack up
  • Ops tasks get buried under noise

Every missed task costs real money.

Visibility for the work that protects revenue.

3 Big Things keeps the most important operational tasks front and center every day.

No bloated workflows. No process drag.

How ops teams use 3 Big Things

1

Set the Big 3 for today

Launches, promos, fulfillment

Identify the three tasks that protect revenue today. Make them visible to everyone who needs to act.

2

Assign tasks across teams

Marketing, ops, support

Break priorities into fast, assignable tasks. Clear owners. Clear deadlines. No confusion about who does what.

3

Spot problems early

Before customers feel them

See what's blocked, what's overdue, and what needs intervention. Fix it before it hits the P&L.

What changes when ops stay aligned

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Fewer fire drills

When priorities are visible, surprises shrink. Your team stops reacting and starts executing.

Smoother launches

Every launch has a checklist. Every checklist has owners. Nothing gets forgotten at go-time.

Less revenue leakage

Missed tasks cost money. Visible priorities protect the bottom line.
Operational excellence isn’t about working harder. It’s about seeing clearly.

Built for teams where mistakes are expensive

Operations and e-commerce teams that protect revenue.

Jack Kelso

“3BT helps me lock in my daily Big 3, stay on top of changes in real time, and keep client work moving without losing focus.”

Jack Kelso

Sarmad Hadi

“This cut the noise in our workflow. Our team finally knows what to work on first.”

Sarmad Hadi

David Webster

“3BT keeps me focused on the three tasks that matter most and makes collaboration fast and simple.”

David Webster

Jeremiah Page

“It removes the clutter other tools create. We finish work faster and stay aligned.”

Jeremiah Page

Browse by Industry Leader

See how e-commerce operators use 3 Big Things to protect revenue every day.

KP
Karen Park
Head of E-Commerce, DTC Brand
Their 3 Big Things
1
Protect the launch calendar Every product launch, promo, and campaign has a single owner and a daily status check.
2
Monitor fulfillment SLAs daily Check shipping times, return rates, and inventory gaps before they escalate to customer complaints.
3
Align marketing and ops on weekly priorities One 15-minute sync per week to make sure what marketing is promoting is actually in stock and ready.
BT
Brian Torres
Operations Director, Multi-Channel Retailer
Their 3 Big Things
1
Prevent stockouts on top 20 SKUs Review inventory velocity daily on high-margin, high-volume products — a stockout here is lost revenue.
2
Reduce order processing bottlenecks Identify and clear the one process chokepoint that slows fulfillment the most each week.
3
Keep 3PL partners accountable Track partner SLAs weekly and escalate misses within 24 hours — not at month-end.
AM
Aisha Mohammed
Growth Marketing Lead, E-Commerce
Their 3 Big Things
1
Launch every campaign on schedule Coordinate copy, creative, landing pages, and email sequences so nothing delays the go-live date.
2
Tie every spend dollar to measured results Review ROAS daily on active campaigns and pause anything underperforming within 48 hours.
3
Feed product insights back to merchandising Share weekly data on what customers are searching for, clicking, and abandoning to inform buying decisions.
DF
Diego Fernandez
Fulfillment Manager, High-Volume DTC
Their 3 Big Things
1
Hit same-day processing on all orders before 2pm Structure the warehouse flow so every order placed by noon ships by end of day.
2
Resolve returns and exchanges within 48 hours Fast returns processing protects customer lifetime value — treat it like revenue recovery.
3
Maintain picking accuracy above 99.5% Audit one batch per shift and retrain immediately when errors surface — accuracy compounds trust.

Protect revenue with clearer priorities.

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